Once your website is live, we're happy to make ongoing content and design updates for you. Here's how to submit requests so they can be picked up and completed quickly.
If you're looking for our initial website build service (custom design, hosting, CRM integration), see our article "Do you build websites?" instead. This article covers changes to an existing website we've already built for you.
How to submit a change request
Email [email protected] with your requests. The clearer the request, the faster the turnaround. We recommend structuring requests by page.
Preferred format
For each change, tell us:
Page: Which page (Home, About, Services, Contact, etc.)
Section: Which section of that page (Hero, Services, FAQ, etc.)
Change: What you'd like changed (current text/image → new text/image)
Assets: If new images or logos are needed, upload them to your GDrive folder and include the link
Example
Page: Home Section: Hero Change: Change subheadline from "Roofing you can trust" to "Family-owned since 1998" Assets: (none needed)
Common changes we handle
Adding or removing services
Text updates (copy, headlines, CTAs)
Photo swaps
Adding new sections (About page, Team, Reviews)
Adding new subpages (Commercial, Residential, service-specific pages)
Menu / navigation adjustments
Adding scrolling partner logos, badges, awards
Color pop / formatting adjustments
Turnaround
Small text changes: 1–2 business days. Structural changes (new pages, layout adjustments): 3–5 business days. Larger redesigns may take 5–10 business days depending on scope.
Reference sites
If you've seen a website you like and want to reference its look and feel, include the URL in your request. That's usually the fastest way to align on direction.
Not seeing your changes live?
If you've been notified that a change is done but you're not seeing it on the live site, it's usually a browser cache issue. Try:
A hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac)
Opening the site in a private/incognito window
Checking on a different device
If it still doesn't show, email us and we'll investigate.
Website tracking phone number
Your MLA-built website uses a dedicated tracking phone number so we can attribute leads correctly. If you see your personal cell number on the site instead of the tracking number, it's almost always a browser cache issue — try the hard-refresh steps above first before flagging it to us.