Updating your card requires four separate updates — one in each system that bills you. This article walks through each one.
Common gotcha: If you're not the billing admin on your Google Ads or Facebook Ads accounts, the "Update payment method" option won't be visible to you. See the Admin Access section at the bottom of this article.
1. Google Ads
Log in at ads.google.com
Navigate to Tools & Settings → Billing → Payment methods
Add the new card and set it as primary
Remove the old card (optional)
2. Facebook Ads (Meta)
Log in at business.facebook.com
Go to Business Settings → Billing & Payments
Add the new card and set it as primary
Remove the old card (optional)
3. My Local Ads Agency Subscription
Log in to your CRM at app.mylocalads.co
In the left-side menu, click "Edit Subscription"
You'll be redirected to Stripe (our secure payment partner)
Update your card
4. CRM Usage Charges (SaaS Wallet)
CRM usage fees (SMS, calls, emails, tracking numbers) are billed against your SaaS Wallet. To update the card on your wallet:
In the CRM, go to Settings → Company Billing → Payments
Add a new card
Set it as primary
For the full SaaS Wallet walkthrough, see our article "How Do I Manage My CRM Billing Info (SaaS Wallet)?".
Admin Access: what to do if you can't see the payment settings
If your Google Ads or Facebook Ads billing menu is greyed out or hidden, it likely means you're not currently a billing admin on that account. Here's how to fix it:
Email [email protected] asking us to resend the billing admin invite
Check your email (including spam) for the invite from Google or Meta
Accept the invite
Return to the payment settings — the update option should now be visible
Tip: Update your card in all four systems around the same time. If any one is left on the old card, that channel can pause independently, which usually results in campaign disruptions.