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How To Download Phone Call Recordings

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Written by Support Team
Updated this week

There are two options to download your Phone Call Recordings:

  1. Export for individual phone calls

  2. Bulk export for filtered phone calls

Option 1

Watch this video to learn how to download recorded inbound and outbound phone calls from your My Local Ads CRM Account:

Download your phone calls from your Call Reporting dashboard under 'Reporting > Call Reporting'

Download your phone calls from your Conversations dashboard under 'Conversations'

Final Step To Download Your Call Recording:

Click on the last button in your audio player to open the download window.

Option 2

To Download Phone Calls In Bulk, Use The Filters & Download Button In The Top-Right Of Your Screen:

Make sure to set your filters accordingly before downloading your Phone Calls. Helpful filters would be:

- Select 'All Calls', or select a specific tracking phone number that you would like to download Phone Calls from.

- Set Date Range.

- Choose any additional 'Filters' to make sure you download the right Phone Calls.

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